Support

Onboarding Support

In order to properly frame your master piece, you may need us at certain times. We offer free support on every package, with monthly payments this is 5 hours for every package. For yearly payments see pricing

 What you can expect from us is the following. 

- Bulk upload of products via Excel
- Webdesign and adjustments on existing templates
- ERP explanation and help
- Domain transfer
- SMTP e-mail settings

 

 

General Support

With our support department we are available almost 18 hours a day on weekdays and weekends with a response time of max 2 hours. If you encounter something and do not know how to act, you can contact us and we will help you further. 

See pricing for number of hours per month 

 

 

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